Last updated: November 21, 2024
PDF Interact believes in helping its customers as far as possible, and has therefore a liberal cancellation and refund policy. Under this policy:
We offer a 2-day money-back guarantee for new subscriptions. If you are not satisfied with our service, you can request a full refund within 2 days of your initial purchase. After this period, no refunds will be provided for subscription payments already processed.
If you experience any technical issues or if the service is not performing as advertised, please contact our customer support team immediately. We are committed to resolving any technical issues promptly and ensuring you get the best possible experience with our software.
While we strive for 99.9% uptime, we cannot guarantee that the service will be available at all times. In cases of extended service interruption, we may provide compensation in the form of service credits at our discretion.
When a refund is approved, it will be credited back to the original payment method within 5-7 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.